Kim Plank – SlapFive RockStar Award Winner – September 2019 Today I am pleased to announce our FIRST RockStar Award recipient. Kim Plank, Customer Success Marketing Manager at Acumatica! Kim has been a SlapFive customer since 2018 and …
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SlapFive announces their Customer Voice program 4 years ago
SlapFive announces their Customer Voice program TGIF! We are rolling into a heat wave here in Boston this weekend but there is even hotter news to report from the SlapFive front. Today we officially rolled out and formalized …
Read more'How to get your customers to talk' Webinar Recap and Q&A 5 years ago
‘How to get your customers to talk’ Webinar Recap and Q&A Earlier this month we hosted ‘How to get your customers to talk without bribery or torture tactics’ as part of our new Technique of the Week Training …
Read moreJeff presents vision for SlapFive on blockchain at TechStars 6 years ago
Jeff presents vision for SlapFive on blockchain at TechStars Jeff participated in the February 2018 TechStars Startup Weekend: Blockchain Edition where he and a team put together and validated a concept for customer stories to build trust as …
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SlapFive is selected as Finalist for MassTLC's "Innovative Tech of the Year - Sales & Marketing" Award 6 years ago
SlapFive is selected as Finalist for MassTLC’s “Innovative Tech of the Year – Sales & Marketing” Award Wowza!! That’s my way of saying “Wow” and “Yowza” in one word. On the eve of my birthday, I got a …
Read moreJeff's interview on the Allbound Podcast on Customer Voice in the Channel 7 years ago
Jeff’s interview on the Allbound Podcast on Customer Voice in the Channel I had an invigorating conversation with Jen Spencer from the Allbound Podcast, where we talked about the unique challenges of capturing and unleashing the customer voice …
Read moreWebinar with Salesforce.com - watch replay here 7 years ago
Webinar with Salesforce.com – watch replay here>/h1> I had the pleasure of being featured as a Marketing & Sales expert guest on Salesforce.com’s Data.com Connect Webinar Series. On the webinar, I shared my experiences running the customer voice …
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WebJam summary; Watch the replay 7 years ago
WebJam summary; Watch the replay We got some great feedback on the WebJam that David Meerman Scott and I did on November 3. One attendee said that this convinced him to put customer proof tactics aside for now …
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Buyers want a crystal ball, not a snow globe 8 years ago
Buyers want a crystal ball, not a snow globe I wasn’t looking for marketing services for my startup. But when I got an unsolicited email a few weeks ago from a vendor, I took a look because I …
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Don't let your salespeople send emails like this 8 years ago
Don’t let your salespeople send emails like this The only reason I opened this piece of SPAM is because I find it quicker to delete an open email than to delete one from the Gmail inbox. Before I …
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