Customer Advocacy
Customer Advocacy
Empower customers to choose their types of advocacy activities they love most, and offer them opportunities to do those things,
- Empower your customers to pick and choose the types of advocacy activities they love to do.
- Segment your customers on the fly based on their preferences.
- Trigger offers based on milestones reached or activities performed.
- Offer the right opportunities to the right customers at the right time.
- Push offers to customers through their preferred engagement channels.
- Create a hub of persistent advocacy opportunities that customers can review at any time.
- Track and score the advocacy activities that customers perform.
- Proactively recognize their efforts when they reach a certain engagement or revenue influence level.
- Automate the fulfillment of appreciation gifts by integrating with gifting services.