CustomerX Therapy Podcast with Dana & Kaily
CustomerX Therapy Podcast with Dana & Kaily
What is the CustomerX Therapy Podcast?
CustomerX Therapy is a podcast that brings CustomerX Pros to the therapy couch. We will dive into topics around being a one person team, how to launch successful programs, overcoming challenges with sales, and many many more. With a bit of fun and advice from your two resident therapists; Dana and Kaily.
Listen and Subscribe below
Episodes
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Episode 1: Meet the CustomerX Therapists, Dana Alvarenga and Kaily Baskett
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Episode 2: Energizing Communities to Drive Outcomes with Virtual Events, Morgan Pottruff
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Episode 3: The Value of Advocacy Activity inclusion in the Customer’s Total Customer Lifetime Value, Barbara Thomas
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Episode 4: Customer Value Led Growth, Markus Rentsch
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Episode 5: Fulfilling cross-functional needs through meaningful relationships with Advocates, James Lustenader
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Episode 6: Customer Marketing vs Customer Advocacy, Jennifer Susinski
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Episode 7: The Role of Empathy in Customer Experience, Ashna Patel
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Episode 8: Creating a virtual user group strategy or the 4 C’s of an Exceptional Customer Experience (Consistency, Communication, Community, Celebration), Callie Rojewski