Leadership Team
We’re a team of seasoned SaaS executives and subject-matter experts in B2B Marketing, Sales, and Customer Success.
We’re on a mission to turn Customer Marketing & Advocacy leaders into heroes by helping them drive Customer-Led Growth.
Reach out to any of us if you want to talk about how we do it.

Vice President of Customer Experience

Kaily Baskett
Director of Growth

Jeff Ernst
Co-founder & CEO

Sean Langford
Co-founder & CTO

Tim Leonard
Advisory Board Member

Mike Mitsock
Customer Voice Consultant

Josephine Ramirez
Head of Audio/Video Production

Jack Thorsen
Head of Engineering

Kyle Yantis
Director of Customer Experience