WHY CUSTOMER VOICE?
We now live and work in a trust economy.
Customers trust the opinions and experiences of peers and colleagues more than your marketing and sales messages. The most important thing B2B marketers can do to drive growth is generate happy, successful customers and unleash their voices and stories to earn trust and persuade buyers to take action. We call this Customer Voice Marketing.
WHAT IS SLAPFIVE?
SlapFive is the first Customer Voice Engine, which puts your customer voice at the center of your business.
With SlapFive, your marketing, sales and service teams work together to:
- Capture the experiences and insights of your customers
- Organize them as customer stories
- Unleash stories as proof points to win, engage, and retain customers
What does this do for your business and customers?
- Grow customer lifetime value through deeper engagement and loyalty
- Accelerate sales cycles by earning the trust of your buyers
- Improve customer experience by having greater customer insights
HOW YOU CAN USE CUSTOMER VOICE
Nothing overcomes your biggest marketing, sales, and customer success challenges better than the customer voice.
There are lots of ways to unleash your customers’ voice. Sales people can overcome their biggest objections and create urgency. Customer Success managers can accelerate adoption and shorten the path to success. Marketing can drive higher conversion from traffic to leads and leads to opportunities.
WHAT SALES, MARKETING & CX EXPERTS SAY
CUSTOMER VOICE STRATEGY WORKSHOP
Know you can do better but don’t know where to start? Want to make sure customer voice can knock down your market challenges? Need to get your peers bought in to this new approach? Let’s get your key folks together for a Customer Voice Strategy Workshop.
SEE A DEMO
Want to see SlapFive in action, and learn how it can help you capture and unleash your customer’s voice? Sign up for a demo here.