Customer Voice Everywhere

Easily capture your customer voice and inject it into every marketing, sales, and service initiative

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PRODUCTS: CUSTOMER VOICE IN ACTION

Let SlapFive’s Customer Voice Consultants do all the work to create these Products for you. Or use the Platform to have your own folks do it.

Case Study 2.0

Buyers don’t want to read your classic case studies, written in the 3rd person, in “challenge-solution-result” format with happy quote in sidebar. They want the authentic customer voice.

Recorded Reference Call

Recorded Reference

End customer reference burnout and the constant struggle to find a customer in the same industry, company size, role, and situation as your buyer. Now you have references available 24×7.

Buyers' Guide

Buyer's Guide

Prospects are confused because they’ve never bought a solution like yours, or a competitor has gotten in ahead of you and has set the buying criteria. Let your customers guide buyers.

Objection Crusher

Objection Crusher

Objections make your sellers’ knees buckle. Don’t make them fumble for a response that the buyer won’t trust anyway. Let your customer voice crush the toughest objections.

Sales Win-Wire

Sales Win-wire

Let all your sales reps learn from what your best reps do to differentiate and win deals, without interfering with their selling time. Capture the voice of your sales rep.

Mindset Shifter

Mindset Shifter

Your solution is a new paradigm that challenges conventional thinking and requires a mindset shift. Let your customers be the thought leaders who give their advice.

Urgency Creator

Urgency Creator

Deals stall because the buyer doesn’t view the pain you solve as a high priority right now compared to everything else on their plate. Use customer voice to create urgency.

Customer Feedback

Customer-driven organizations use customer voice to inform strategy decisions, product plans, and CX improvements. Instead of more surveys, capture the authentic customer voice.

Competitive Replacement

Customer voice

We love to steal customers away from our competitors. This is really hard unless you have your customers who have made the same switch tell their stories of life before, during, and after.

WHY CUSTOMER VOICE?
WHY NOW?

We now live and work in a trust economy.

Customers trust the opinions and experiences of peers and colleagues more than your marketing and sales messages. The most important thing B2B marketers can do to drive growth is generate happy, successful customers and unleash their voices and stories to earn trust and persuade buyers to take action. We call this Customer Voice Marketing.

OUR STORY
Trust - Action
Customer Stories

WHAT IS SLAPFIVE?

SlapFive is the first Customer Voice Engine, which puts your customer voice at the center of your business.

With SlapFive, your marketing, sales and service teams work together to:

  • Capture the experiences and insights of your customers
  • Organize them as customer stories
  • Unleash stories as proof points to win, engage, and retain customers

What does this do for your business and customers?

  • Grow customer lifetime value through deeper engagement and loyalty
  • Accelerate sales cycles by earning the trust of your buyers
  • Improve customer experience by having greater customer insights
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WHAT SALES, MARKETING & CX EXPERTS SAY

INJECT CUSTOMER VOICE EVERYWHERE

Nothing overcomes your biggest marketing, sales, and customer success challenges better than the customer voice.

There are lots of ways to unleash your customers’ voice. Sales people can overcome their biggest objections and create urgency. Customer Success managers can accelerate adoption and shorten the path to success. Marketing can drive higher conversion from traffic to leads and leads to opportunities.

SEE USE CASES

CUSTOMER VOICE STRATEGY WORKSHOP

Know you can do better but don’t know where to start? Want to make sure customer voice can knock down your market challenges? Need to get your peers bought in to this new approach? Let’s get your key folks together for a Customer Voice Strategy Workshop.

INDUSTRY RECOGNITION

SlapFive has been selected as a Finalist in the 2017 Massachusetts Technology Leadership Council’s Leadership Awards, in the category of “Innovative Tech of the Year – Sales & Marketing”. Read more.

SlapFive was honored to be selected as one of 100 high-impact Boston startups to showcase our concept at HUBweek’s Demo Day, presented by Bank of America. Read more.

SEE A LIVE DEMO

Want to see SlapFive in action, and learn how it can help you capture and unleash your customer’s voice?  Sign up for a demo here.