SlapFive has delivered the first and only end-to-end Customer Marketing Software platform, which has the essential components to automate and scale every workflow that Customer Marketers, Customer Advocacy, and Customer Engagement pros do every day:
Customer References lets anyone in your company Request customers or content; find the best customers to Fulfill the request based on matching criteria, preferences and previous engagement; and Measure the quality of your reference pool and performance of reference fulfillment.
Customer Advocacy helps you easily Target the right customers based on preferences and previous engagement; Offer customers opportunities to perform acts of advocacy; and Recognize the customers who go above and beyond to help your company.
Customer Engagement helps you easily Acquire new customers to your program; Manage all their preferences and permissions for how your program members want to engage; and offer them opportunities to Engage with each other, with the market, and with your company.
Customer Content makes it drop-dead simple to Capture your customer stories in audio, video and text, in your customers’ own voice; Manage and organize all you customer content assets in a central place; and Publish them to any channel, web or mobile property as customer proof.
Customer Insights empowers you to Gather customer insights in the first-person customer voice; Organize those insights into themes and audiences; and Infuse those insights into every department of your organization.
The Salesforce App gives your sales reps a native-Salesforce experience to find customer references and content, make customer reference requests, see the status of those requests, and share content with prospects.