I know what you’re thinking. This customer voice stuff could really improve our conversion rates, reduce sales cycles, drive deeper customer engagement, and make cross-selling so much easier. But how the heck would I make it happen in my company?
You’re not alone. We hear people say these things all the time:
- I don’t have anyone to work on this, everyone has way too much stuff on their plate already.
- We don’t have buyer personas, or we don’t know enough about our customers to make good use of this.
- No one on my team has the skills to translate buyer and customer insights into the questions we’d ask our customers.
- We’re implementing 3 other software tools right now, enough already.
That’s why we can do all the work for you, with very little impact on your team.