As we say goodbye to 2019 and start a new year and a new decade, I wanted to take some time to reflect on some amazing experiences I have had. Some of you may or may not know …
Read moreCategory: Customer obsessed
Kim Plank - SlapFive RockStar Award Winner - September 2019 4 months ago
Today I am pleased to announce our FIRST RockStar Award recipient. Kim Plank, Customer Success Marketing Manager at Acumatica! Kim has been a SlapFive customer since 2018 and she encompasses a RockStar customer to the fullest. One key …
Read more'How to get your customers to talk' Webinar Recap and Q&A 8 months ago
Earlier this month we hosted ‘How to get your customers to talk without bribery or torture tactics’ as part of our new Technique of the Week Training Webinars. What is Technique of the Week? It’s our free …
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A simple test to see if you (or someone else) gives a s#!t about customers 3 years ago
It’s hard to find a B2B marketing or sales article these days that doesn’t talk about the power of the customer. The customer is in control. The customer’s finished most of their buying process before talking to vendors. …
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