Everything Happens for a Reason – Dana’s Year End Review As we say goodbye to 2019 and start a new year and a new decade, I wanted to take some time to reflect on some amazing experiences I …
Read moreCategory: Customer experience
Kim Plank - SlapFive RockStar Award Winner - September 2019 4 years ago
Kim Plank – SlapFive RockStar Award Winner – September 2019 Today I am pleased to announce our FIRST RockStar Award recipient. Kim Plank, Customer Success Marketing Manager at Acumatica! Kim has been a SlapFive customer since 2018 and …
Read moreSlapFive announces their Customer Voice program 4 years ago
SlapFive announces their Customer Voice program TGIF! We are rolling into a heat wave here in Boston this weekend but there is even hotter news to report from the SlapFive front. Today we officially rolled out and formalized …
Read more'How to get your customers to talk' Webinar Recap and Q&A 4 years ago
‘How to get your customers to talk’ Webinar Recap and Q&A Earlier this month we hosted ‘How to get your customers to talk without bribery or torture tactics’ as part of our new Technique of the Week Training …
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A simple test to see if you (or someone else) gives a s#!t about customers 6 years ago
A simple test to see if you (or someone else) gives a s#!t about customers It’s hard to find a B2B marketing or sales article these days that doesn’t talk about the power of the customer. The customer …
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